Technology Overload
Today I went with my mom to our local clinic so she could get her blood drawn. Much to my surprise when she checked in they handed her a beeper, kind of like the one you get a Outback Steakhouse to let you know your table is ready. HELLO! This really ticked me off!
First of all we live in a fairly small suburban community and the most people I have even seen in the waiting room has been 20 (this includes lab, x-ray and cat scan people). There is a large front desk with about 3 people to check you in and a slew of nurses wander around. So, why on earth did they give my mom a beeper? Sure enough in about 5 minutes she beeped which was her clue to go to the lab entrance about 4 feet from where we were sitting. This is crazy!
Now I love technology but not when it goes on overload. There is no reason to hand out restaurant beepers to the over 60 crowd at the local clinic. Just be human and call out their name. Yes, I know all about HIPPA laws but you can still use a first name. Being human in this case goes a long way!
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